Includes glossary, acronyms and index.

Contents: Part I: Systems analysis fundamentals: Systems, roles, and development methodologies -- Understanding and modeling organizational systems -- Project management -- Part II: Information requirements analysis: Information gathering: interactive methods -- Information gathering: unobtrusive methods -- Agile modeling and prototyping -- Part III: The analysis process: Using data flow diagrams -- Analyzing systems using data dictionaries -- Process specifications and structured decisions -- Object-oriented systems analysis and design using UML -- Part IV: The essential of design: Designing effective output -- Designing effective input -- Designing databases -- Human-computer interaction -- Part V: Quality assurance and implementation: Designing accurate data entry procedures -- Quality assurance and implementation.