Selling and sales management. / David Jobber and Geoff Lancaster.
Material type:
TextPublisher: Harlow, England ; New York: Pearson, 2015Edition: 10th edDescription: pages cmContent type: - text
- unmediated
- volume
- 9781292078007
- 658.8/1 23
- HF5438.25.J63
Includes index.
Contents: 1. Sales perspective: Development and role of selling in marketing -- Sales strategies -- 2. Sales environment: Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- 3. Sales technique: Sales responsibilities and preparation -- Personal selling skills -- key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- 4. Sales management: Recruitment and selection -- Motivation and training -- Organisation and compensation -- 5. Sales control: Sales forecasting and budgeting -- Salesforce evaluation --
There are no comments on this title.
