Applied communication for health professionals. /
Polack, E. Phillips
Applied communication for health professionals. / E. Phillips Polack, Virginia P. Richmond and James C. McCroskey. - Dubuque, IA: Kendall/Hunt Publishing Company, 2008. - xxii, 306 p. ; 25 cm.
Includes bibliographical references and indexes.
Contents: Basic elements of the communication process -- Orientations toward communication -- Psychology of communication -- Messages in communication -- Interpersonal communication as it pertains to the patient relationship -- Saying I'm sorry --
9780757551338
Communication
Health Personnel
Hospitals Medical Staff
302.2/072
Applied communication for health professionals. / E. Phillips Polack, Virginia P. Richmond and James C. McCroskey. - Dubuque, IA: Kendall/Hunt Publishing Company, 2008. - xxii, 306 p. ; 25 cm.
Includes bibliographical references and indexes.
Contents: Basic elements of the communication process -- Orientations toward communication -- Psychology of communication -- Messages in communication -- Interpersonal communication as it pertains to the patient relationship -- Saying I'm sorry --
9780757551338
Communication
Health Personnel
Hospitals Medical Staff
302.2/072