Business communication. /
Flatley, Marie.
Business communication. / Marie Flatley - New York: McGraw Hill, 2010. - xi, 322 p.: ill.; 27cm.
Includes index.
Contents: Understanding business communication: Communicating in the workplace -- Mastering writing and presentation basics: Understanding the writing process and the main forms of business messages -- Using visuals in written and oral communication -- Using an appropriate style -- Writing effective messages: Writing food-news and natural messages -- Writing bad-news messages -- Writing persuasive messages -- Writing effective reports: Researching and writing reports -- Writing short reports -- Using oral and job-search skills: Communicating orally -- Communicating in the job search.
1007337713
Communications
HF5718.F57
Business communication. / Marie Flatley - New York: McGraw Hill, 2010. - xi, 322 p.: ill.; 27cm.
Includes index.
Contents: Understanding business communication: Communicating in the workplace -- Mastering writing and presentation basics: Understanding the writing process and the main forms of business messages -- Using visuals in written and oral communication -- Using an appropriate style -- Writing effective messages: Writing food-news and natural messages -- Writing bad-news messages -- Writing persuasive messages -- Writing effective reports: Researching and writing reports -- Writing short reports -- Using oral and job-search skills: Communicating orally -- Communicating in the job search.
1007337713
Communications
HF5718.F57