Improving business communication skills. /
Roebuck, Deborah Britt.
Improving business communication skills. / Deborah Britt Roebuck ; assisted by Mary Ann McKenney. - 4th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2006. - xv, 463 p. : ill. ; 28 cm. +
Accompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones.
"Websites": p. 453-456. Includes bibliographical references and index.
Contents: Experiencing communication in today's technology- enabled world -- Writing for the business world electronically and on paper -- Learning to write directly electronically and on paper -- Learning to deliver bad news -- Writing persuasively on paper and in electronic formats -- Writing memos ,e-mails and short reports -- Making business letters and documents look attractive on paper and on the computer screen -- Writing formal reports -- Business plans,and white paper -- Learning the three P's of oral presentation :preparation practice ,and presentation -- Using technology to communicate within virtual terms -- Communicating in meetings and by telephone -- Searching for your career -- Composing cover letters and resumes -- Preparing for and surviving the interview -- Understanding the challenge of ethical communication.
System requirements for accompanying CD-ROM: Windows 98 or newer and Macintosh 9.x and OSX.
0131184598 (alk. paper)
2005000877
Business communication.
HF5718 / .R634 2006
658.4/5
Improving business communication skills. / Deborah Britt Roebuck ; assisted by Mary Ann McKenney. - 4th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2006. - xv, 463 p. : ill. ; 28 cm. +
Accompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones.
"Websites": p. 453-456. Includes bibliographical references and index.
Contents: Experiencing communication in today's technology- enabled world -- Writing for the business world electronically and on paper -- Learning to write directly electronically and on paper -- Learning to deliver bad news -- Writing persuasively on paper and in electronic formats -- Writing memos ,e-mails and short reports -- Making business letters and documents look attractive on paper and on the computer screen -- Writing formal reports -- Business plans,and white paper -- Learning the three P's of oral presentation :preparation practice ,and presentation -- Using technology to communicate within virtual terms -- Communicating in meetings and by telephone -- Searching for your career -- Composing cover letters and resumes -- Preparing for and surviving the interview -- Understanding the challenge of ethical communication.
System requirements for accompanying CD-ROM: Windows 98 or newer and Macintosh 9.x and OSX.
0131184598 (alk. paper)
2005000877
Business communication.
HF5718 / .R634 2006
658.4/5