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Quality management for organizational excellence : introduction to total quality. /

Goetsch, David L.

Quality management for organizational excellence : introduction to total quality. / David L. Goetsch, Stanley B. Davis. - 7th ed. - Boston : Pearson, 2013. - xii, 456 p. : ill. ; 29 cm.

Includes index.

Contents:

ISBN: 9780135019672 0135019672

LCCN: 2011038639

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD62.15.G64

Dewey Class. No.: 658.4/013

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Quality management for organizational excellence : introduction to total quality. /

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