Essentials of marketing : a marketing strategy planning approach /

Essentials of marketing : a marketing strategy planning approach / William D. Perreault ... [et al.] - 14th ed. - New York : McGraw-Hill Education, 2015. - xliii, 717 p. : ill. ; 28 cm.

Include index and bibliographical references.

Contents : Marketing's value to consumers, firms, and society -- Marketing strategy planning -- Evaluating opportunities in the changing marketing environment -- Focusing marketing strategy with segmentation and positioning -- Final consumers and their buying behavior -- Business and organizational customers and their buying behavior -- Improving decisions with marketing improving -- Elements of products planning for goods and services -- Product management and new-product development -- Place and development of channel systems -- Distribution customer service and logistics -- Retailers, wholesalers, and their strategy planning -- Promotion-introduction to integrated marketing communications -- Personal selling and customer service -- Advertising, publicity, and sales promotion -- Pricing objectives and policies -- Price setting in the business world -- Ethical marketing in a consumer-oriented world : appraisal and challenges.

9780077861049

HF5415.P4357(14e)

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