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Lumsden, Gay.

Communicating with credibility and confidence. / Gay Lumsden, Donald Lumsden. - Belmont: Wadsworth Pub. Co., 1996. - xviii, 504 p. : ill. (some col.) ; 24 cm.

Includes bibliographical references (p. 478-491) and indexes.

Contents: Understanding communication processes: Communication dynamics: exploring concepts and principles -- Your communication: developing credibility and confidence -- Messages and perception: creating personal reality -- Creative and critical thinking: processing ideas -- Creating dialogue: Listening and questioning: negotiating meanings -- Nonverbal communication: more than words can say -- Verbal communication: connecting with language -- Building interpersonal relationships: Relationship climates: creating communication environments -- Personal relationships: growing with another -- Professional relationships: transacting for success -- Communicating in groups and teams: Groups and teams: communication and leadership -- Problem analysis and decision making: achieving group and team goals -- Speaking to public audiences: Research and development: creating public speeches -- Rehearsal and delivery: speaking to audiences -- Rehearsal and delivery: speaking to audiences -- Public presentations: speaking to inform -- Public presentations: speaking to persuade --

ISBN: 0534207367 (alk. paper)

LCCN: 95004931

Subjects--Topical Terms:
Interpersonal communication.
Body language.
Interpersonal relations.
Communication--Psychological aspects.

LC Class. No.: BF637.C45.L85

Dewey Class. No.: 153.6