Excellence in business communication. /

Thill, John V.,

Excellence in business communication. / John V. Thill, Courtland L. Bovée. - 12th ed. - xlviii, 623 p. : color illustrations ; 27 cm

Includes bibliographical references and index.

Contents: Understanding the foundations of business communication: Professional communication in a digital, social, mobile world -- Collaboration, interpersonal communication and business etiquette -- Communication challenges in a diverse, global marketplace -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief business: Crafting messages for digital channels -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Developing and delivering business presentations -- Writing employment messages and interviewing for jobs: Building careers and writing résumés -- Applying and interviewing for employment --

9780134319056

2015033275


Business communication--United States--Case studies.

HF5718.2.U6.T45

658.4/5

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