Communicating in a diverse workplace: a practical guide to successful workplace communication techniques. / (Record no. 1017)

MARC details
000 -LEADER
fixed length control field 01612nam a22001937a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120530t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 078795103
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5549.5.M5K842
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kuga, Lilian A.
245 ## - TITLE STATEMENT
Title Communicating in a diverse workplace: a practical guide to successful workplace communication techniques. /
Statement of responsibility, etc. Lilian A. Kuga
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San Francisco:
Name of publisher, distributor, etc. Jossey- Bass Pfeiffer,
Date of publication, distribution, etc. 1996.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 91p.:
Other physical details ill.;
Dimensions 24cm.
500 ## - GENERAL NOTE
General note Includes appendix.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Contents: Introduction: Why read this guidebook -- Who should read this guidebook -- The Importance of communication in diverse work groups : Business communication -- Interpersonal communication -- Communication in diverse work groups -- Challenges and opportunities: Potential communication challenges -- Communicating for success: a four - step process -- Adding new work-group members : When you're the new leader -- When you're the new group member -- When someone else is the new group member -- Getting organized in a diverse work group : Assigning responsibilities and tasks -- Influencing and motivating -- Negotiating -- Decision making -- Coping with ongoing dynamics in a diverse work group : Participation in groups -- Stereotyping -- Managing conflicts -- Giving and receiving feedback in diverse work groups: Two different views of feedback -- Levels of directness -- Differences of formality -- Summary -- Appendix: Reproducible forms and worksheets.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Diversity in the workplace.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication in organizations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Shelving location
    Library of Congress Classification     WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY 30/05/2012   HF5549.5.M5K84 2549/12 30/05/2012 1 30/05/2012 Books  
    Library of Congress Classification     WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY 30/05/2012   HF5549.5.M5K841 2550/12 30/05/2012 2 30/05/2012 Books General Stacks
    Library of Congress Classification     WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY 30/05/2012   HF5549.5.M5K842 2551/12 30/05/2012 3 30/05/2012 Books  

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