Includes index.

Contents: Human resource management -- Human capital management -- Role of HR functions -- The Role of HR practitioner -- Role of the front-line manager -- International HRM -- Strategic HRM -- HR strategies -- Developing and implementing HR strategies -- HRM policies -- Competency-based HRM -- Knowledge management -- Analysing roles, competencies and skills -- The Nature of work -- The Employment relationship -- The Psychological contract -- Characteristics of people -- Motivation -- Organizational commitment and engagement -- How organizations function -- Organizational culture -- Organization design -- Job design and role development -- Organizational development, change and transformation -- Human resource planning -- Talent management -- Recruitment and selection -- Selection interviewing -- Selection tests -- Introduction to the organization -- Release from the organization -- The Basis of performance managemet -- The Process of performance management -- 360-degree feedback -- Strategic human resource development -- Organizational learning and the learning organization -- How people learn -- Learning and development -- E-learning -- Management development -- Formulating and implementing learning and development strategies -- Reward management -- Strategic reward -- Job evaluation -- Market rate analysis -- Grade and pay structure -- Contingent pay -- Employee benefits, pensions and allowances -- Managing reward systems -- The Framework of employee relations -- Employee relations processes -- Negotiating and bargaining -- Employee voice -- Communications -- Health and safety -- Welfare services -- Employment practices -- HRM procedures -- Computerized human resource information systems.