Business communication. / Carol M. Lehman and Debbie D. Dufrene

By:

Lehman, Carol M

Contributor(s):

Dufrene, Debbie D

Material type:

TextPublication details: Australia: South-Western, 2002.Edition: 13th editionDescription: xv,612p.: ill.; 25 cmISBN:

0324225202

Subject(s):

LOC classification:

HF5721.L46

Contents:

Contents: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Planning spoken and written messages -- Communicating electronically -- Delivering good-and neautral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Understanding the report process and research methods -- Delivering good and neautral news messages -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Preparing resumes and application letters -- Interview for a job and preparing employment -- Appendices.

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks	WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY			HF5721.L46 (Browse shelf(Opens below))				1	Available			3685/12
	Books	WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks	WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY			HF5721.L461 (Browse shelf(Opens below))				2	Available			3686/12

Includes index.

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Business communication. / Carol M. Lehman and Debbie D. Dufrene

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