Includes index

Contents: The Basics of communication: The Communication process -- Elements of communication -- The Work of speaking and listening -- The Competent communicator -- Communication with self and others: Communication and yourself -- Communication with others -- Group communication: Communication in groups -- Forms of group discussion -- Public communication: Introduction to public speaking -- Finding and using information -- Constructing the speech -- Delivering the speech -- Creating the informative speech -- Creating the persuasive speech -- Learning about debate -- Interpretive communication: preparing for oral interpretation -- Performing oral interpretation -- Group interpretation.