Prev. eds. published under title: Information systems.

Includes bibliographical references and indexes.

Contents: The World of information systems: Introduction to information systems -- How business firms use information systems -- Information systems: challenges and opportunties -- Foundations of information technologies: Computer hardware -- Information systems software -- Organizing information: Files and databases -- Telecommunications and networks -- The Internet -- Probelm solving with information systems: Problem analysis: critical thinking skills -- Designing information system solutions -- Alternative approaches to information system solutions -- Safeguarding information systems -- Overview of information system applications: Basic business systems -- Knowledge work: systems for offices and professionals -- Artifical intelligence -- Management support systems.