Includes index

Contents: Introduction: Introduction to data processing and information technology -- Desktop computing: Workstations and GUIs -- Spreadsheets -- Document processing -- Conventional data processing: Basic DP principles and practice -- Computer storage: Main storage -- Backing storage -- Computer input and output: Terminals -- Output devices -- Data capture and data entry -- Human computer interfaces: Human computer interfaces -- Computer systems organisation: Computer systems architecture -- Data communications and networks -- Operating systems -- Computer files: Computer file concepts -- File organisation and access -- Software: Software types and programming languages -- Information-system development: Development frameworks -- Development methods -- Implementation and post-implementation -- Project management -- Software development: Program specifications -- Decision tables and decision trees -- Programming principles and practices -- File processing: File processing I -- File processing II -- Database systems: Database architecture -- Storage, retrieval and 4GLs -- Computer system: Computer systems -- Information-systems management -- Operations management -- General management considerations -- Control of data processing activities -- Auditing of data processing activities -- The Social aspect: Computers in society -- Case exercises -- Appendices: answers to questions at chapter ends -- Questions without answers -- Omitted details -- Study and examination techniques.