The definitive personal assistant & seretarial handbook: a best-practice guide for all secretaries, PAs, office managers and executive assistants. / Sue France
Material type:
TextPublication details: London: Kogan Page, 2009.Description: viii, 246 p.: ill.; 24cmISBN: - 9780749453459
- HF5547.5.F84
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.5.F84 (Browse shelf(Opens below)) | Available | 6306/12 |
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| HF5547.5.E26 Office practice for colleges. / | HF5547.5.F36 Modern office practice. / | HF5547.5.F361 Modern office practice. / | HF5547.5.F84 The definitive personal assistant & seretarial handbook: a best-practice guide for all secretaries, PAs, office managers and executive assistants. / | HF5547.5.F842 Procedures for the office professional. / | HF5547.5.H24 Secretarial duties. / | HF5547.5.N5 The New York public library business desk reference / |
Includes index.
Contents: Introduction -- Relationship management -- Communication skills -- Confidence, self-belief and goal setting -- Dealing with difficult people and managing conflict -- Time, organising and stress management -- Organising meetings and events -- Presentations -- Ergonomics: Your health and safety -- Networking -- A chapter to share with your boss -- Conclusion -- Appendix 1: Personal strenghts assessment form -- Appendix 2: Personal development plan (PDP) -- Appendix 3: Preferred thought-processing style -- Appendix 4: Proforma for goal setting -- Appendix 5: Problem-solving master.
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