Includes index.

Contents: Overview of management: Developing managerial competencies -- Learning from the history of management thought -- Managing in turbulent environment environments: Ethics and social responsibility -- Assessing the environment -- Managing globally -- Fostering entrepreneurship -- Planning and control: Formulating plans and strategies -- Fundamentals of decision making -- Using planning and decision aids -- Achieving organizational control -- Organizing: Designing organizations -- Guiding organizational change and innovation -- Managing human resources -- Motivating employees -- Dynamics of leadership -- Communicating effectively -- Working in teams -- Understanding organizational culture and cultural diversity.