Include references.

Contents: Introduction and framework: introduction to industrial relations -- The theoretical framework of industrial relations -- Levels of industrial relations -- The Legal framework of industrial relations -- Organizing for sound and effective industrial relations -- Actors in industrial relations: The Structure and the role of the Unions -- The National Tripartite Committee -- The National Labour Commission -- The Ghana Employers Association -- Collective bargaining: The Nature of collective bargaining -- Collective bargaining negotiations -- Wage and salary negotiation -- Industrial relations machinery: Industrial conflicts -- Mediation and arbitration -- The Grievance procedure -- Discipline and termination: Discipline process and termination -- Separation through redundancy -- Strikes and lockout -- Communications in industrial relations: Elements in managing effective communications -- The Place of effective communications in enterprise labour relations -- Overview of the labour law -- Occupational health, safety and environment: Factories, offices and Shops Act -- The Workmen's compensation law.