Includes bibliographical references and index.

Contents: Part One: Organizations, management, and the networked enterprise: Information systems in global business today -- Global e-business:how businesses use information systems -- Information systems, organizations, and strategy -- Ethical and social issues in information systems -- Part Two: Information technology infrastructure: IT infrastructure and emerging technologies -- Foundations of business intelligence: databases and information management -- Telecommunications, the internet, and wireless technology -- Securing information systems -- Part three: Key system applications for the digital age: Achieving operational excellence and customer intimacy: enterprise applications -- E-commerce: digital markets, digital goods -- Managing knowledge and collaboration -- Enhancing decision making -- Part four: Building and managing systems: Building information systems -- Managing projects -- Managing global systems.