Relationship marketing: exploring relational strategiesmarketing. / John, Egan.
Material type:
TextPublication details: Harlow; Prentice Hall, 2004.Edition: 2nd edDescription: xxiii,268p.: ills.; 24cmISBN: - 9780273686231
- HF5415.55.E34
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5415.55.E34 (Browse shelf(Opens below)) | 1 | Available | 7274/299/13 |
Includes index.
Contents: Relationships in marketing : Relationships -- Relationship economics -- Strategy continuum -- Relationship drivers -- The core firm and Its relationships: Customer partnerships -- Internal partnerships -- Supplier partnerships -- External partnerships -- Managing and controlling the relationship: Relationship in technology -- Relationship management -- Back to the future.
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