Includes index.

Contents: A credit control -- Credit risk analysis -- Gaining information to support credit decisions -- Credit assessment and its uses -- Organisation of the sales ledger -- Staff training and staff recruitment -- Computer accounting systems and monitoring of the sales ledger -- Consumer credit operations -- Exporting -- Risk mitigation and security for commercial credit transactions -- Collecting outstanding accounts -- Company and consumer legislation and codes of practice -- Debt recovery: Debt recovery through the courts -- Starting the claim -- The defended action -- The small claims track -- The fast track -- The multi-track -- Applications in the course of an action -- Costs -- Enforcement of a judgement -- Insolvency -- Scottish legal debt recovery procedure.