Includes name index and glossary index.

Content: Introduction: What is organizational behavior? -- The individual: Foundations of individual behavior -- Values, attitudes, and job satisfaction -- Personality: an emotions -- Perception and individual decision making -- Basic motivation concepts -- Motivation: From concepts to applications -- The group: Foundations of group behavior -- Understanding work teams -- Communication -- Basic approaches to leadership -- Contemporary issues in leadership -- Power and politics -- Conflict and negotiation -- The Organization system: Foundations of organization structure -- Organizational culture -- Human resource policies and practices -- Organizational dynamics: Organizational change and stress management.