includes index

Contents: Introduction -- The Legal framework -- The Characteristics of the service -- The Settlement of service conditions -- The Substance of service conditions -- Managing the service -- Recruitment -- Training -- The Clients of the service -- Staff organisations -- Appendix A: some unions, staff associations and other bodies local government -- Appendix B: employment activities -- Appendix C: size of the service -- Appendix D: salary scales -- Appendix E: departmental establishments of surrey county council and canterbury city (non-metropolitan district) council -- Appendix F: national negotiating bodies -- Appendix G: provincial council areas -- Appendix H: pattern of further education for clerical and administrative staff.