includes index

Contents: Development of collective bargaining: Collective bargaining-a legal and historical overview -- Unions -- The Bargaining process: Bargaining unit determination -- Unfair labor practices -- Negotiating an agreement -- Costing of labor contracts: Wage and salary issues -- Employee benefits issues -- Operational processes: Job security and seniority -- Implementing the collective bargaining agreement -- Grievance and disciplinary procedures -- The Arbitration process -- Related issues: Labor relations in the public sector -- Equal employment opportunity -- The Future of collective bargaining -- Appendix A: text of the national labor relations act -- Appendix B: text of the labor-management relations act.