Includes bibliographical references, index and appendix.

Contents: The world of management: Foundations of management and organizations -- Constraints and challenges for the global manager -- Managing in the twenty first century: Global management -- The diverse workforce -- Social responsibility and ethics -- Changing and innovation -- Planning: Decisions-making -- Foundations of planning -- Strategic management -- Organizing: Foundations of organizational design -- Contemporary organizational design -- Human resource management -- Groups and teams -- Leading: Foundations of individual behavior -- Communication -- Motivation -- Leadership -- Controlling: Foundations of control -- Operations management.