Contents: The Organisational settings: The Nature of organisational behaviour -- Approaches to organisation and management -- The Nature and context of organisations -- The Individual: Individual differences and diversity -- The Nature of learning -- Perception and communications -- Work motivation and job satisfaction group, teams and leadsership: The Nature of work groups and teams -- Working in groups and teams -- The Nature of leadership The Nature of management -- The Role of the manager -- Managerial behaviour and effectiveness -- Human resource management -- Structures of orgranisation -- Operational strategy, ethics and responsibilities -- Organisation structures and design -- Patterns of structure and work organisation -- Technology and organisations -- Organisation management: Organisational control and power -- Organisation development, culture and change -- Organisational performance and effectiveness -- Conclusion -- Glossary.