Includes index.

Contents: The Basics of team work -- Team in organizations: Facts and myths -- Performance and productivity: Team performance criteria and threats to productivity -- Rewarding teamwork : Compensation and performance appraisals -- Internal dynamics -- Building the team: Tasks, people, and relationships -- Sharpening the team mind : Communication and collective intelligence -- Team decision making: Pitfalls and solutions -- Conflict in teams: Leveraging differences to create opportunity -- Creativity: Mastering strategies for high performance -- External dynamics -- Networking, social capital, and integrating across teams -- Leadership: Managing the paradox -- Interteam relations: Competition and cooperation -- Teamwork via information technology: Challenges and opportunities -- Appendix 1: Managing meetings: A Toolkit -- Appendix 2: Tips for consultants and facilitators -- Appendix 3: A Guide for creating effective study groups -- Appendix 4: Example items from peer evaluations and 360-degree performance evaluations.