Real communication: an introduction. / Dan O'hair, Mary Wiemann et. al.
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TextPublication details: Boston : Bedford/ St. Martin's, 2012.Edition: 2nd edDescription: xxxiv, 539 p. : ill. chiefly col. ; 26 cmISBN: - 9780312644208
- 0312644205
- P90.O43(2e)
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Includes appendix, glossary, references and index.
Contents: Part One: Basic communication processes: Communication: essential human behavior -- Perceiving the self and others -- Communication and culture -- Verbal communication -- Listening -- Part Two: Impersonal communication: Communicating in groups -- Leadership and decision making in groups -- Communicating in organizations -- Part Four: Public speaking: Preparing and researching presentations -- Organizing, writing , outlining presentations -- Delivering presentations -- Informative speaking -- Persuasive speaking.
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