Includes glossary and index .

Contents: Introduction to health careers: Professionalism in health care -- Overview of health careers -- Working in health care: Work ethnic and performance -- Your personal traits and professional image -- Teamwork and diversity -- Communication in health care: Interpersonal communication -- Electronic communication and computers in health care -- Health information technology and communication -- The health care industry: The history of health care -- Health care today -- Finding the right occupation for you: Career planning and self-discovery -- Career exploration and preparation -- Working with patients: Meeting patient needs -- Customer service and patient satisfaction -- Your legal and ethical responsibilities: Legal responsibilities -- Ethical responsibilities -- Your clinical internship -- Health, wellness and safety: Health and wellness -- Infection control and safety at work -- Employment, leadership and professional development: Employment skills -- Leadership skills and professional development.