Includes bibliographical references and index.

Contents: The Unique evolution of tourism as business -- The Structure of the tourism and travel industry -- The Role of the state in tourism -- Organisational behaviour in tourism in businesses -- Human resource management in businesses -- Marketing in tourism -- Finance and accounting for tourism -- Managing a small non-profit tourism organisation -- Analysis of the business environment and strategy in tourism -- Quality and yield management in tourism businesses -- Information technology and management information sytems in tourism -- Tourism business and the law -- Visitor attraction management -- Sports tourism -- The Economic impact of tourism -- Managing sociocultural impacts of tourism -- Managing the environmental impacts of tourism -- The Accomodation subsector -- Mass tourism businesses I: Tour operators -- Mass tourism businesses II :Travel agents -- Managing the transport subsector in tourism -- Developing mass tourism in developing nations -- The Management of heritage and cultural tourism -- Conclusion - the future of the tourism industry.