Includes index

Contents: The role of purchasing in the value chain -- Industrial buying behaviour: decision-making in purchasing -- The purchaing and management process -- Buying business services -- Contract management for complex projects -- Market structures and supply market research -- Purchasing and business strategy -- Outsourcing and risk management -- Category sourcing: getting better performance from suppliers -- purchasing, innovation and quality management -- Purchasing, logistics and supply-chain management -- Organization and structure of purchasing -- Performance measurement -- Purchasing, corporate social responsibility and integrity -- Supplier management: cost approaches and techniques -- Purchasing and facilities management -- Public procurement -- Buying and supply management in retail --