Includes index.

Contents: Perceptual-motor interaction -- Human information processing -- Mental models in human-computer interaction -- Task loading and stress in HCI -- Choices and decisions of computer users -- Input technologies and techniques -- Sensor-and recognition-base input for interaction -- Visual displays -- Haptic interface -- Nonspeech auditory and crossmodal output -- Network-based interaction -- Wearable computers -- Design of fixed, portable and mobile information devices -- Visual design principles for usable interfaces -- Globalization, localization, and cross-cultural user-interface-design -- Speech and language interfaces, applications and technologies -- Multimedia user interface design -- Multimodal interfaces -- Systems that adapt to their users -- Mobile interaction design in the age of experience ecosystems -- Tangible user interfaces --Achieving psychological simplicity -- Infomatio n visualization -- Collaboration technologies -- Humam-computer interaction and the web -- Human-centred design of decision-support systems -- Online communities -- Virtual environments -- Privacy, security and trust -- Human-computer interaction in health care -- Why we play: affect and the fun games- designing emotions for games -- Motor vehicle interfaces -- Human-computer interface in aerospace -- User-centered design in games -- Older adults and information technology -- Human-computer interaction for kids -- Information technology for communications and cognitive support -- Perceptual impairments - Universal accessibility and low-literacy populations -- Computing technologies for deaf and hard of hearing users -- User experience requirements analysis within the usability engineering life cycle -- Task analysis -- Contextual design -- Grounded theory method in human-computer interaction and computer-supported cooperative work -- An ethnographic approach to design -- Putting personas to work -- Prototyping tools and techniques -- Scenario-base design -- Participatory design -- Unified user interface development -- Usability + persuasiveness + graphic design = ecommmerce user experience -- Human-computer interaction and software engineering for user interface plasticity -- Usability testing -- Usability for engaged users --Survey design and implementation in HCI -- Inspection-based evaluations -- Model-based evaluations -- Spreadsheet tool for simple cost-benefit analyses of user experience engineering -- Technology transfer -- Augmenting cognition in HCI -- Social networks and social media -- Human-computer interaction for development --