Includes index.

Contents: Business information systems: An Overview: EatsGo: Bunisess systems information -- Strategic uses of information systems: EatsGo: Using information strategically -- Business functions and supply chains: EatsGo: Continued growth and specialisation -- Information technology: Business hardware: Quickbiz messengers: Hardware streamlines processes -- Business software: Quikbiz messengers: Software steers a path to stability -- Business networks and telecommunications: Quickbiz messengers: Communication is key -- Databases and data warehouses:Quickbiz messengers: The Value and users of databases -- Web-enabled commerce: The Web-enabled enterprise: It fits outfits: Setting up operations on the internet -- Challenges of globa information systems: It fits outfits: Expanding globally -- Decision support and business intelligence: Decision support and expert systems: -- Business intelligence and knowledge management -- Planning, acquisition and controls: Systems planning and development -- Choices in systems acquisition -- Risks, security and disaster recovery -- Glossary.