Includes bibliographical references (p. [374]-381) and index.

Contents: The Big picture: What is organizational behaviour? -- Personality, ability and learning -- Perception -- Values and attitudes -- Motivation -- Stress -- Understanding others: Turning people into team players -- Ground behaviour -- Leadership -- Decision making -- Communication -- Conflict -- Negotiation -- Understanding organizations: Typical structures -- What do people in different jobs do? -- Human resources 1: the hiring process -- Human resources 2: the company policies -- Organizational culture -- Motivation and organizations -- Organizational change -- Power and politics -- Putting it att together: Effort and ethics -- Succeeding in an organization -- Appendices: Appendix I:Personal prpofile -- Appendix II:Workbook.