Includes bibliographical references (p. 451-468) and indexes.

Contents: 1. Human relations: The key to personal growth and career success -- Introduction to human relations -- Improving personal and organizational communications -- 2. Career success begins with knowing yourself -- Understanding your communication style -- Building high self-esteem -- Personal values influence ethical choices -- Attitudes can shape your life -- Motivating yourself and others -- 3. Personal strategies for improving human relations: Improving interpersonal relations with constructive self-disclosure -- Achieving emotional balance in a chaotic world -- Building stronger relationships with positive energy -- Developing a professional presence -- 4. If we all work together...: Team building: a leadership strategy -- Resolving conflict and dealing with difficult people -- 5. Special challenges in human relations: Responding to personal and work-related stress -- Valuing work force diversity -- The changing roles of men and women -- 6. You can plan for success: A life plan for effective human relations --