Consumer behavior: an applied approach. / Nessim Hanna, Richard Wozniak
Material type:
TextPublication details: Upper Saddle River, N.J. : Prentice Hall, 2001.Description: xxi, 586 p. : col. illISBN: - 0130895024
- dc21 658.8'342
- HF5415.33.U6.H36
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HF5415.33.U6.H36 (Browse shelf(Opens below)) | Available | K/1647/1647/19 |
Includes bibliographical references and indexes.
Contents: Introduction to consumer behavior -- Consumer research -- Segmentation, Targeting, and positioning -- Consumer perception -- Consumer learning and memory -- Consumer attitudes -- Motivation and emotion -- Personality, lifestyle, and self- concept -- Consumer decision making -- Communication -- Diffusion of innovations -- Group influence -- The family and generational cohorts -- Personal influence and word of mouth -- Social class -- Culture and microcultures --
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