Includes indexes.

Contents: 1. The field of HR management: The human resource management function -- The history of human resource management -- Competencies: an outcome HR must deliver to the organization -- Establishing data for human resource management -- Principles of human behaviour for HR practitioners -- 2. Recruiting and selecting competent job applicants: Stages and issues in recruitment and selection -- Behavioural interviewing -- 3. Training and developing employees: Designing new employee orientation system -- The learning & development function -- Identifying learning needs -- Understanding adult learning -- Designing and facilitating a training session -- Strategies for ensuring transfer of learning -- Evaluating training effectiveness -- Developing a succession planning and career development system -- 4. Utilizing employee potential: Utilizing employee potential through the employee suggestion system -- Using work teams to improve productivity -- Improving employee performance with a performance management system -- 5. Rewarding & motivating employees: Evaluating and classifying jobs for rewards management -- Designing a salary structure -- Negotiating collective agreements -- 6. Strategic human resource management: HR as a strategic business partner -- The annual HR business plan -- Writing the monthly HR report -- Writing HR proposals -- Developing human resource policies -- 7. Organization development skills for the HR practitioner: Organization development skills for the HR practitioner --