Essentials of business communication. / Mary Ellen Guffey, Dana Loewy
Material type:
TextPublication details: London: South-Western, 2010.Edition: 8th ed. Annotated instructor's editionDescription: xxiv, 444 p. + [various pagings]. : col. illISBN: - 9780324588446
- 658.4/5 21
- HF5718.13.G82
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HF5718.13.G82(8e) (Browse shelf(Opens below)) | Available | K/2002/2002/19 |
Includes bibliographical references and indexes.
Contents: 1. Communication in today's workplace: Career success begins with communication skills -- 2. The writing process: Planning business messages -- Composing business messages -- Revising business messages -- 3: Communicating at work: Electronic messages and memorandums -- Positive messages -- Negative messages -- Persuasive messages -- 4. Reporting workplace data: Informal reports -- proposals and formal reports -- 5. Professionalism, teamwork, meetings, and speaking skills: Professionalism at work: business etiquette, ethics, teamwork, and meetings -- Business presentations -- 6. Communication employment: The job search, resumes, and cover letters -- interviewing and following up --
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