Social media analytics: techniques and insights for extracting business value out of social media. / Matthew Ganis, Avinash Kohirkar.
Material type:
TextPublication details: New York: IBM Press, 2016.Description: xxxv, 268 p. : ill.; 23 cmISBN: - 9780133892567
- 0133892565
- HM742.G35
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HM742.G35 (Browse shelf(Opens below)) | Available | K/2089/2089/19 |
Includes index.
Contents: 1. Data identification. Looking for data in all the right places -- Separating the wheat from the chaff -- Whose comments are we interested in? -- Timing is everything -- Social data: Where and why -- 2. Data analysis. The right tool for the right job -- Reading tea leaves: discovering themes, topics, or trends -- Fishing in a fast-flowing river -- If you don't know what you want, you just may find it!: Ad Hoc exploration -- Rivers run deep: deep analysis -- The enterprise social network -- 3. Information interpretation. Murphy was right! The art of what could go wrong -- Visualization as an aid to analytics -- Appendix A: Case study.
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