Business communication. / A. C. "Buddy" Krizan ... [et al.].
Material type:
TextPublication details: Mason, OH: Thomson South-Western, 2008.Edition: 7th edDescription: xix, 650 p. : ill. ; 26 cmISBN: - 9780324374858
- 0324374852
- 808/.06665 dc22
- HF5718.H28
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HF5718.B97(7e) (Browse shelf(Opens below)) | Available | K/2147/2147/19 |
Includes bibliographical references (p. 634) and index.
Contents: 1. The communication environment: Business communication foundation -- Multicultural and global communication -- Technological, legal, and ethical considerations -- 2. Effective communication development: Principles of business communication -- Print and electronic messages -- 3. Correspondence applications: Message formats -- Positive, neutral, and social business messages -- Negative messages -- persuasive messages -- 4. Written report applications: Business research and report writing -- Proposals, business plans and special reports -- Visuals aids -- 5. Oral and nonverbal communication: Interpersonal communication and teamwork -- Listening and nonverbal messages -- Orals communication essentials -- 6. Employment communication: The job search and resumes -- Employment communication and interviewing --
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