Includes glossary and index.

Contents: 1. The Organisational setting: Understanding organisational behaviour -- Approaches to organisation and management -- The organisational environment -- 2. The Individual: Individual differences and diversity -- Learning and development-- Perception and communication -- Work motivation and job satisfaction -- 3. Group, leadership and management: Working in groups and teams -- Leadership in organisations -- Understanding management -- 4. Structure, strategy and effectiveness: Organisation structure and design --
Technology and organisations -- Organisational control and power -- Strategy, corporate responsibility and ethics -- Organisational culture and change -- Organisational performance and development --