Includes index.

Contents: Project initiation : Genesis -- Feasibility -- Making decisions -- Projects: the life cycle -- Case study : the London Ambulance service -- Risk,estimates and contracts : Organizing projects -- Risk -- Estimating a project -- Tendering and contracting -- What's in a contract -- Planning : Introduction -- Planning to satisfy the client -- Assigning tasks to people -- Scheduling -- Resources and scheduling -- The project plan -- Building and leading the team : Introduction -- People and projects -- Dealing with people -- Team organization -- Managing stakeholders -- Keeping the team motivated -- People,projects and managers -- Managing and controlling progress and cost : Introduction -- Managing the initial stages -- Project monitoring and control -- monitoring and controlling the cost -- maintaining the schedule -- Managing quality and change : Introduction -- Maintaining the quality -- change : cause and effects -- Configuration management -- Closing the project : Introduction -- Homing in on the target -- Project reviews -- Appendices : Answers -- Glossary -- References and further reading -- index -- Acknowledgements.