Includes bibliographical references (p. [169]-170) and index.

Contents: Principles and practice: Research interviewing: key issues -- The ethics of interviewing -- The importance of question/topic development -- Different techniques and the 'cost' development factor -- The core skills of interviewing -- Face-to-face methods: Ethnographic methods: the interviewer as participant-observer in real-life contexts -- The unstructured interview -- The elite interview -- Group interviewing -- The semi-structured interview -- Structured interviewing: the use of recording schedules -- The video interview -- The interview as a qualitative experiment -- Distance methods: The telephone interview -- The e-mail interview -- The 'open' questionnaire interview -- Analysis and interpretation of content: Transcribing the interview -- Narrative overview versus categorical analysis -- Deriving categories (coding) from the data -- Quantitative analysis of categorical data -- Writing up interview data -- Combining interview data with data from other sources --