Includes references and index.

Contents : Organizational behaviour and the challenges : Introducing management and organizational behaviour -- Organizational behaviour and current management challenges -- Individuals in organizations : Personality and individual difference -- Perception, attribution and attitude formation -- Motivation -- Interactions in organizations : Leading and managing -- Groups and teams -- Communication and decision making -- Conflict and negotiation -- Formal systems and arrangements in organizations : Organization structure -- Control, technology job design -- Complexity, change and organizational development -- Human resource management and learning in organizations -- Informal systems and dynamics within organizations : Organizational culture -- Power, influence and politics -- Relationships, fairness and trust.