Includes bibliographical references and index.

Contents: Basic leadership and management concepts: Conceptual base for leadership and management -- Health care policy, legal issues, and ethics in health care delivery -- Change and decision making -- Organizational structure for effective care delivery -- Health care financial issues -- Acute care organizations : an example of a health care organization -- Core competencies: Managing patient-centered care -- Diversity and disparities in health care -- Recruitment and retention: meeting staffing requirements -- Consumers and nurses -- Developing interprofessional and intraprofessional teams -- Improving teamwork : collaboraration, coordination, and conflict resolution -- Effective staff communication and working relationships -- Delegation for effective outcomes -- Evidence-based practice and management -- Health care quality: a critical health policy issue -- Implementing health care quality improvement -- Health care informatics and technology --