Includes bibliographical references and index.

Contents: Understanding nursing management and organizations: Introducing nursing management -- Designing organizations -- Delivering nursing care -- Leading, managing, following -- Initiating and implementing change -- Managing and improving quality -- Understanding power and politics -- Learning key skills in nursing management: Thinking critically, making decisions, solving problems -- Communicating effectively -- Delegating successfully -- Building and managing teams -- Handling conflict -- Managing time -- Managing fiscal resources: Budgeting and managing fiscal resources -- Recruiting and selecting staff -- Staffing and scheduling -- Motivating and developing staff -- Staffing and scheduling -- Motivating and developing staff -- Evaluating staff performance -- Coaching, disciplining and terminating staff -- Reducing turnover, retaining staff -- Managing absenteeism and other staff problems -- Preventing workplace violence -- Handling collective-bargaining issues -- Taking care of yourself: Managing stress -- Advancing your career --