Includes bibliographical references and index.

Contents: The Critical triad: decision making, management, and leadership: Decision making, problem solving, critical thinking, and clinical reasoning : requisites for successful leadership and management -- Classical views of leadership and management -- Twenty-first century thinking about leadership and management -- Foundation for effective leadership and management ethics, law, and advocacy: Ethical issues -- Legal and legislative issues -- Patient, subordinate, and professional advocacy -- Roles and functions in planning: Strategic and operational planning -- Planned change -- Time management -- Fiscal planning -- Career development : from new graduate to retirement -- Roles and functions in organizing: Organizational structure -- Organizational, political, and personal power -- Organizing patient care -- Roles and functions in staffing: Employee recruitment, selection, placement, and indoctrination -- Socializing and educating staff for team building in a learning organization -- Staffing needs and scheduling policies -- Roles and functions in directing: Creating a motivating climate -- Organizational, interpersonal, and group communication -- Delegation -- Effective conflict resolution and negotiation -- Collective bargaining, unionization, and employment laws -- Roles and functions in controlling: Quality control -- Performance appraisal -- Problem employees : rule breakers, marginal employees, and the chemically or psychologically impaired --