Includes bibliographical references and index.

Contents: Getting started: The fundamentals of everyday presentations -- Planning your first presentation -- Speaking ethically -- Connecting with your audience: delivering your message -- Listening: being an effective audience member -- Building a presentation: Getting to know your audience -- Researching and outlining skills -- Supporting your presentation: language and evidence -- Supporting your presentation: reasoning, argument and strategies -- Supporting your presentation: visual support -- Organizing presentations -- Managing the organization: introduction, conclusions and transitions -- Responding to audiences -- Presenting to specific audiences: Making presentations to positive audiences: to inspire and inform -- Making presentations to neutral audiences: to interest and inform -- Making presentations to negative audiences: to placate and persuade -- Making presentations on special audiences: to recognize and remember --