Contents: Managers and management -- The historical roots of contemporary management practices -- The management environment --Foundations of planning -- Foundations of decision-making aids -- Basic organizations designs -- Staffing and human resource management -- Building your career -- Managing change, stress, and innovation -- Foundations of individual and group behavior -- Understanding work teams -- Motivating and rewarding employees -- Leadership and trust -- Communication and interpersonal skills -- Foundations of control -- Operation management -- Endnotes -- Appendix a: crossword comprehension solutions -- Name/organization index -- Glindex (combined subject index and glossary)

Includes bibliographical references (p. 405-434) and index.