Includes glossary and index.

Contents: Part 1: Introduction to organizational behavior : The nature and scope of organizational behavior-- Part 2: The individual in the organization: Individual differences, mental ability, personality-- Learning perception and attribution-- Attitude, values and ethics-- Individual decision making and creativity-- Foundation concepts of motivation-- Motivational methods and programs-- Part 3: Groups and interpersonal relations: Interpersonal communication-- Group dynamics-- Teams and team work-- Leadership in organizations-- Power, politics and influence-- Conflict and stress -- Part 4: The organizational system and the global environment: Organization structure and design-- Organizational culture and knowledge management-- Organizational change-- Cultural diversity and cross cultural organizational behavior.